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To report a problem or make a complaint, regarding your loan, to the Utah Department of Financial Institutions their office can be reached at (801) 538 – 8830 Monday thru Friday between 8:00am and 5:00pm. They can also be reached by email at dfi@utah.gov.

NOTICE. Serendipity Lending LLC and its affiliates and subsidiaries are registered and authorized to make Unsecured and Deferred Deposit Loans ONLY in the state of Utah. In order to receive a loan from Serendipity Lending you must reside full-time in the state of Utah at the time the loan agreement is made. For the duration of the loan agreement, including any extended payment plans, the laws of Utah will govern the loan disbursement, repayment, and all other provisions contained in the loan agreement.

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